Pick Up/Delivery Options/Refund Policy

Delivery Options

Free Local Delivery For the 30022 and 30009 zip codes:

  • Orders must be in by noon on Mondays for delivery on Tuesday afternoons. Select the Free Local Delivery option at check out if you are in one of these zip codes. 

Other Delivery/Pick Up Options/Locations:

  • 2B Whole Gluten Free Bakery in Alpharetta. Orders must be made on our website by Monday at noon for pick up on Wednesdays.
  • Crave Pie in Alpharetta. Orders must be made on our website by noon on Monday for pick up on Wednesdays.
  • Garnish and Gather offers our coffee in their grocery section of their website and they have delivery and pick up options available. www.garnishandgather.com
  • Circle A Farms offers our coffee on their website for delivery or pick up at their farm in Cumming. www.circlealettuce.com.
  • Hello Gorgeous Boutique and Cafe offers their coffee on their website available for pickup and delivery. www.hellogorgeousboutiqueandcafe.com.
  • Zambawangoshipping.com, order on their website and they will ship to you!

Returns and Refund Policy:

If you are dissatisfied with the coffee you received from us, please contact us at kristina@cloudlandcoffee.com, including your order number and which coffee(s) you would like to return and why. We will offer the following options for refunds:

  • We will refund the cost of your order if it arrives damaged.
  • If you are not satisfied with your coffee we will either replace it with another type of coffee or give you your money back for the cost of the coffee.
  • Shipping costs will not be refunded.
  • Refunds will be honored up to 30 days after roast date, but not afterward.
  • There are no refunds available bagel orders.

Questions? Please fill out below and we will contact you as soon as possible.