Pick Up/Delivery Options/Refund Policy

Delivery Options

Free Local Delivery In A Three Mile Radius of Our Store:

  • If you live within a three mile radius of our store, you qualify for free local delivery! 
  • All deliveries take place on Tuesdays.
  • Orders must be in by Mondays for delivery on Tuesday afternoons. Select the Free Local Delivery option at check out. If your address is not located within the three mile delivery zone, it will not allow you to select this option. 

Other Delivery/Pick Up Options/Locations:

  • 2B Whole Gluten Free Bakery in Alpharetta. Orders must be made on our website by Monday for pick up on Wednesdays.

Returns and Refund Policy:

If you are dissatisfied with the coffee you received from us, please contact us at kristina@cloudlandcoffee.com, including your order number and which coffee(s) you would like to return and why. We will offer the following options for refunds:

  • We will refund the cost of your order if it arrives damaged.
  • If you are not satisfied with your coffee we will either replace it with another type of coffee or give you your money back for the cost of the coffee.
  • Shipping costs will not be refunded.
  • Refunds will be honored up to 30 days after roast date, but not afterward.
  • There are no refunds available bagel orders.

Questions? Please fill out below and we will contact you as soon as possible.